Why do my BeginnerTriathlete activities have the wrong time?

Please make sure that your time zone is set properly in your profile. As BeginnerTriathlete does not provide us with the timezone of your activities, we use the time in your profile.

Why isn’t my exercise being uploaded to BeginnerTriathlete?

BeginnerTriathlete requires that your activities are running, swimming, or cycling, or have rich analytics such as GPS data, heart rate data, etc. in order to be uploaded. The easiest way to tell if your activities have this information is to use FitnessSyncer Stream on our website and most activities with a download link for a GPX or TCX file can be used. If your exercise has this information, please contact us and we’ll take a look.

My BeginnerTriathlete sources only show 2 years of data; can I get more?

With a Pro Account, you can do a Historic Sync by editing your BeginnerTriathlete source and selecting from the toolbar.

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