FitnessSyncer

Corporate Wellness Services

FitnessSyncer can aggregate health and fitness data from various devices and continuously adding more, making it an ideal platform for researchers, corporate wellness programs, and similar use-cases. Independent of the devices, we can provide the data to you in a uniform, consistent format.

This page provides documentation for some of the commonly used services by our Enterprise Users. If you are looking for something which is not mentioned here, contact us, and we can assist.

Overview

FitnessSyncer can aggregate health and fitness data from various devices, making it an ideal platform for researchers, corporate wellness programs, and similar use-cases. This page provides documentation for some of those common services. If you are looking for something which is not mentioned here, contact us.

Adding Participants

There are multiple ways of connecting your users to FitnessSyncer for your corporate wellness program, depending on how you wish to use our platform. Our representatives can help you select the best approach for your project.

If you have elected to have each of your participants have their own account, send new participants the link we have provided to you. Once they click the link, the application will guide them through setting up their accounts, sharing the data with you, and adding new sources.

If you have elected to have each device within one account that you fully manage, you can add services manually; our Getting Started Documentation may help; you may wish to use a private or incognito browser per participant to properly authenticate each individual user.

If you have elected to have each device within one account, you will need to configure one sample configuration. Once that is configured the way you wish, then you can upload a CSV of the following configuration:

  • The first column is an e-mail address to e-mail the user if required.
  • The second column is a display name. This can be omitted.
  • If the service uses a serial number or identifier such as the BodyTrace, the third column would have this.
  • If the service uses a username and password and you know what they are, the third column would have the username, and the fourth column would have the password.
  • The fifth column is used for the group for this new user.

If the service in question requires the user to authenticate in the account, we will notify them to authenticate their accounts. Such accounts can also be managed to bulk add new users, triggered by your Account’s Bulk Add option, which accepts a CSV file or a pasted version of that data and will invite users and guide them through the process. Please ensure that your Display Name is properly set in your profile as it is used to identify your organization.

Configuration Wizard

For organizations that have elected to have each user have their own FitnessSyncer account, you can configure a wizard to help the end-users configure their account. Our representatives can help you configure this.

Our basic wizard will provide you with a link to share with your participants. When your participant clicks on the link, they will get a page that looks like this. All the text in the red sections is available for customization.

Wizard Welcome Screen

Once the participant has created their account, they will need to provide consent to share their information with your organization:

Wizard Sharing Screen

Once that is complete, they can start to add sources to their account, either automatically based on your defaults or based on their preferences.

It should be noted that participants can opt out by simply removing your access under the Sharing section of My Account.

Filtering Data for Participants

From the toolbar on the Dashboard, you will see a drop-down where you can select the user profiles or sources you wish to see the data for at this time.

PDF Report Generation

FitnessSyncer can e-mail you a PDF-based report based on one of your dashboards for each user you have subscribed to the service.

To configure this:

  1. From My Account, add a new Destination Task
  2. Change the Type to “Enterprise PDF Export”
  3. Choose the frequency and default Report to send
  4. Save

This will then run at the scheduled time and send you copies of the PDF.

Sharing Dashboards

When you edit Dashboards, there is an option to Share the Dashboard with your participants. When shared, your participants will be allowed to view their data in the shared Dashboard. Edits that they make to this dashboard would go into their account and not be shared back.

Exporting Dashboards

All the data on a given dashboard may be exported to Excel format by clicking the     icon in the toolbar. Each chart will be on its worksheet in the resulting file.

It should be noted that charts that do not support exporting to a CSV will not be represented. Also, any chart whose data is beyond the limitations of Excel 2007 and above may be capped at the limitation; for such charts, the individual CSV export is the best way to get all the data.

Adding your Logo to the Dashboard

To add your logo to the Dashboard,

  1. From the Dashboard, open the report you wish to customize.
  2. Click the Gear from the toolbar
  3. From the new Chart Picker, select “Section Title” and click Add
  4. Scroll to the newly added component, click the green gear of the new section title, and select Properties
  5. In the URL field, type in your full image URL for your logo and click Apply
  6. If your logo is not at the location, you wish it to be, click and drag it to where you would like it to be
  7. Save the report

Downloading CSV Data

You can download generated CSV Data from the bottom of the My Account page, where you will find links for:

  • Download CSV: This will download all the data associated with the selected data type in one big CSV file but with summary heart rate information
  • Download ZIP of CSV files (Recommended): This will download all the data associated with the selected data type in a ZIP file containing one CSV file per participant but with summary heart rate information
  • Download CSV (Summary Pulses): This will download all the data associated with the selected data type in one big CSV file and complete heart rate information
  • Download ZIP of CSV (Summary Pulses): This will download all the data associated with the selected data type in a ZIP file containing one CSV file per participant and complete heart rate information
  • Download CSV (CSV By Hour): This will download all the data associated with the selected data type in one big CSV file and heart rate information summarized per hour
  • Delete All Data: Delete all the data associated with the selected data type. This cannot be undone, and you will incur additional fees if you require that data.

Data Freshness

FitnessSyncer provides various data freshness options, depending on the underlying data source. The most common are:

  • Hourly (24 hours a day or a specific schedule)
  • Daily
  • Weekly

It should be noted that devices must have synchronized to the app or computer and then synchronized to the provider’s website for us to access it.

API Access

API access is available for our corporate wellness organizations. You can refer to the documentation here. Contact us to get started.

User Billing

FitnessSyncer charges per account under management. We will automatically increase your account as needed, and you can see the current number of accounts you are paying for under the Subscription section in My Account.

To remove accounts, you will need to contact us.