Why do I need an account?

FitnessSyncer requires a free account to automatically execute your tasks and to assure your information is kept private.

Is FitnessSyncer safe/secure?

We make every effort to ensure that our site is available and that your data is protected via encryption and whenever possible, transmitted securely over SSL. We are not responsible for loss or inaccessible data.

We take your privacy seriously as you can read in our Privacy Policy.

What do you store?

FitnessSyncer securely stores your account information, all of the information stored for your tasks, metadata associated with those tasks, and data to produce our dashboards. We only access the information required to provide you with this service.

I can’t login; what can I do?

  • Passwords are case sensitive so please ensure that you are entering them correctly especially for FitnessSyncer for Android and FitnessSyncer for IOS.
  • If you have disabled cookies in your browser, please re-enable them. If you are not sure, try a different browser.
  • If you have forgotten your password, you may reset your password and we’ll send you an e-mail and get the process started.
  • If you are still unable to login, please contact us and we will investigate. Please specify if this is on our website or one of our apps.

How do I reset my password?

To reset your password, visit here and we’ll send you an e-mail and get the process started.

If you do not receive the e-mail within a few minutes, please check your spam folder. If you still do not see it, please contact us.

How do I change my e-mail address?

Please contact us and we will change your e-mail address for you.

How do I delete my account?

Please contact us and we will delete your account.

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