FitnessSyncer allows you to add an additional layer of protection to your account by using our Two Factor Authentication (2FA) feature.
Our 2FA uses an Authenticator app such as Authy, Duo, Google Authenticator, or Microsoft Authenticator.
To get started, simply:
If all was saved properly, you will receive an e-mail letting you know that Two Factor Authenticator is enabled and your next login will require the code.
To log in on FitnessSyncer, simple use the normal sign-in links, and after your credentials are entered, there will be a location to enter in the code from your authenticator.
First, please make sure you are using FitnessSyncer for Android v2.9.0.17 or better. If you are not running at least this version, the app will not ask you for the code.
Once a supported version of FitnessSyncer for Android is installed, you can simply login as normal and it will prompt you for the code after a username and password is entered.
If you are not using a supported version of FitnessSyncer for Android, you can login by adding the 6 digit code to the end of your password.
First, please make sure you are using FitnessSyncer for IOS v2.1.7.17 or better. If you are not running at least this version, the app will not ask you for the code.
Once a supported version of FitnessSyncer for IOS is installed, you can simply login as normal and it will prompt you for the code after a username and password is entered.
If you are not using a supported version of FitnessSyncer for IOS, you can login by adding the 6 digit code to the end of your password.
FitnessSyncer Uploader does not yet support Two Factor Authentication natively. Instead, when you enter your password, include your 6 digit code at the end.
There is no difference in resetting your password, but you will require your code to complete the change.
During the sign-up process, there was a series of recovery codes that were provided. Use any one of the codes to login.
If you do not have access to your authenticator or one of the recovery codes, you will not be able to login to your account. Please contact us for assistance.
If you wish to remove Two Factor Authentication from your account, simply:
If you do not have a Remote Two Factor Auth button, it is not enabled.