FitnessSyncer

My destination task to Google Fit says it done, but I do not see my data.

It can sometimes take a little bit of time before Google Fit refreshes and sees the new data feeds we put in. If you are using the Google Fit App, you may wish to look at your data on fit.google.com which might be able to see it sooner.

If you are still not seeing it, please also take a look at yesterday or previous days for data as for daily summary information such as daily step counts and similar information, for some sources, we sometimes only upload this information once we see tomorrow’s information.

If it is more than a few days, please contact us and we’ll double check.

Google Fit does not have all of my data; why?

Usually when not all of the data is available, it can be because there is another application uploading into Google Fit which conflicts with our algorithms. We recommend not having other applications update Google Fit.

Google Fit has a lot of small Walking activities; how can I get rid of them?

Google Fit attempts to sequence your steps into segments of walking, which can sometimes be overwhelming. The easiest way to deal with this is to add a Not Classified As Walking filter which will transpose these into daily steps.

My Google Fit only shows 90 days of data; can I get more?

With a Pro Account, you can do a Historic Sync by editing your Google Fit source and selecting from the toolbar.

My source from Google Fit says it done, but I do not see my data.

Make sure that you can see your data on fit.google.com with the same account you have logged in with. This should be the same data that we are reading in. If you do not see data there, check the Google Fit app settings to see which account it is using. If you need assistance, please contact us.

How do I stop Google Fit from collecting data?

  • On your phone, open the Google Fit app.
  • Select the menu and choose settings.
  • Scroll to the bottom and toggle “Activity detection” to off.

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