Why isn’t my exercise being uploaded to Xert?

Xert requires that your activities have rich analytics such as GPS data, heart rate data, etc. in order to be uploaded. The easiest way to tell if your activities have this information is to use FitnessSyncer Stream on our website and most activities with a download link for a GPX or TCX file can be used. If your exercise has this information, please contact us and we’ll take a look.

My Xert sources only shows 90 days of data; can I get more?

With a Pro Account, you can do a Historic Sync by editing your Xert source and selecting from the toolbar.

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