FitnessSyncer for IOS allows you to synchronize your Apple Health data (including Apple Health, Apple Workout, Apple Watch, and many other applications) with the FitnessSyncer Platform where you can see in our Dashboard or Stream, publish it to one of our destinations, or publish cloud data into Apple Health.
After logging into FitnessSyncer for IOS:
Once that the permissions are granted, you can then use the “Sync Now” button, that will synchronize the data with FitnessSyncer. To use sources or destinations beyond Apple Health, you will need to navigate back to the Sources and Destination tab.
You should note that non-Pro users are limited to the number of sources and destinations tasks they have within their account, and each of these sources count towards this.
Advanced features such as filters are not available within the app; however, they are available on FitnessSyncer.com.
If you wish to revisit the permissions you have granted to FitnessSyncer, you should open the Apple Health app, go to Sources, select FitnessSyncer and adjust the permissions appropriately.
FitnessSyncer for IOS will either sync your Apple Health data when you press the “Sync Now” button, or we will periodically synchronize if you enable Standard Syncs in the FitnessSyncer Apple Health settings. To disable Standard Syncs, you would do so from the Settings. Standard Sync will send your phone notifications, and you will need to tap this periodically to sync the data as Apple Health security requires you to be present while Apple Health data is accessed.
When creating a new Source or Destination, if you select Apple Health as the provider, we will automatically redirect you to the Apple Health global properties, not with a brand new task.
Should you have any feedback or issues regarding the app, please do not hesitate to contact us.
One of the Apple Health’s features is that it integrates with various applications out there, so while we may not offer a direct connection, you can get your data from Qardio, HBand, SkiTracks, and many services that work with your iPhone and Apple Watch.
Usually, this is because one or more of the required permissions were not accepted. In Apple Health, go to Sources and select FitnessSyncer and ensure that all of the permissions mentioned there are switched on. If you are still experiencing issues, please contact us.
If you are running IOS 11 and FitnessSyncer for IOS 2.0.5 or greater, you can read and write maps.
If you have uninstalled FitnessSyncer, IOS will ask you whether you wish to delete all of the data from Apple Health at that time. More than likely, this is the cause. If you want to re-upload the data, you will need to log into FitnessSyncer.com, go to my Account and click the Reset button for all of your Apple Health destinations and then you can resynchronize the data to Apple Health.
Usually, when this happens, it is a permissions problem. To resolve, from Apple Health on your phone:
If that option is not available, please contact us.
Yes, we do automatically synchronize in the background. To configure this:
The easiest way to test this is to:
If this is not working, please open IOS’s Settings, choose FitnessSyncer, and ensure that the Notification feature is enabled. There will be a periodic notification that you will need to tap as Apple Health security requires you to be present while Apple Health data is accessed.
If you are still experiencing issues and have recently Forced Closed FitnessSyncer for IOS, we recommend that you restart your phone and try again.
If you are still experiencing issues after all that, please contact us.
To disable Apple Health’s automatic step detection, simply:
Please note that we will start uploading data only after Apple Health shows a day with 0 steps, so generally, a day after you do the above would be the first day we would upload but bear in mind that we would only put those steps once we see the next day’s steps.