FitnessSyncer

FitnessSyncer Notebook
  FitnessSyncer App for Android and iOS

The FitnessSyncer Apps allow you to do most of the features you can do on our mobile-friendly FitnessSyncer.com but within an App that you install on your phone. The FitnessSyncer App works similar to how it works on in the web browser. You do not need to install this application unless you need access to your Apple Health, Google Health Connect, or Samsung Health (S Health) data.

FitnessSyncer on Apple AppStore   FitnessSyncer on Google Play

This will give you an overview of the app.

Sources and Destinations

After logging into the FitnessSyncer App, you will be presented with your Sources and Destinations; you can change this in the app’s settings section.

Sources are the connections to your data to bring your health and fitness data into FitnessSyncer, and destinations are the operations you do on that data.

In this area, you can:

  • add new sources and destinations
  • edit sources or destinations by tapping on the items. This includes Amazon S3, DropBox, Google Drive, and OneDrive sources and destinations, except when configured for CSV, which is still only editable on FitnessSyncer.com; this option is also not available for other unsupported tasks in the app.
  • sync sources or destinations by swiping the item to the left and choosing sync
  • delete sources or destinations by swiping the item to the left and choosing delete

While you can do most of the tasks you can do on FitnessSyncer.com, there are a few advanced tasks that you will need to do on FitnessSyncer.com. These include configuring your CSV imports and exports and Filters.

You should note that non-Pro users are limited to the number of sources and destinations tasks they have within their account, and each of these selections count towards this.

Understanding how all of the tasks fit together can be a challenge at first, so that is why we have made a quick chart for you to understand. Select the flow icon from the toolbar, and a Sankey diagram will be shown, which will show all of your configured sources flowing into the type of data they produce and then flowing into the destination tasks that consume those data types. The diagram does not consider filters at this time.

Apple Health, Google Health Connect, and Samsung Health

Apple Health, Google Health Connect, and Samsung Health (S Health) sources and destinations work a little differently than most other services on FitnessSyncer.

First, Apple Health is only available within FitnessSyncer for iOS. Google Health Connect and Samsung Health are only available within FitnessSyncer for Android.

Editing Apple Health, Google Health Connect, and Samsung Health will bring you to a global configuration where you will have a series of switches to enable or disable reading or writing of your health and fitness metrics. As you enable these, you will be prompted to grant FitnessSyncer permissions to read or write this data; you must accept all requested permissions, or the switches will turn off.

Once that the permissions are granted, you can then use the “Sync” button, which will synchronize the data with FitnessSyncer.

Future syncing does require the app and will be driven by Notifications. You can enable these in the Settings section by enabling Auto Sync under Device Sync. In the case of Apple Health, you must periodically tap the notification for the operation to complete as Apple Health’s security features do not allow access to Apple Health Data without the user being present.

You can also start a sync yourself without going through the app’s screens: from Shortcuts on iOS, or from your home screen, Quick Settings, and automation apps on Android.

Historic Sync

If you are a FitnessSyncer Pro user, there are certain providers to which you will now have access to import your history.

In FitnessSyncer for Android, edit the source, and for providers who have this option, tap the icon at the top.

In FitnessSyncer for iOS, edit the source, and for providers who have this option, select the “Historic Sync” from the bottom of the screen.

Once selected, you will be asked if you want to get an e-mail confirmation and what the date range you wish to use is.

This will enqueue a task, and if selected, you will be notified after it has been processing. For more information, see the Historic Sync section.

FitnessSyncer Notebook Upload Icon in the FitnessSyncer Apps   FitnessSyncer Notebook Uploads

If you have any GPX, TCX, KML, KMZ, PWX, FIT, XML, or ZIP files on your device, you can upload those directly into the FitnessSyncer Notebook in the app.

To do so, from the Sources and Destinations tab in the app, tap the Upload icon. You will be asked to select the files. Once selected, we will start to upload those into FitnessSyncer Notebook where you can view them within FitnessSyncer Stream and use the data anywhere within our app.

There are two other ways to get a file in. From any app that can share a file, choose Share and pick FitnessSyncer. Or, on a tablet, drag the file straight onto the Sources and Destinations screen. Both end up in the same place. On iOS, the Add File to Notebook action in Shortcuts does the same from a shortcut.

We recommend leaving your phone in the foreground while these files are processing.

If you have a lot of these files or you do this regularly, we recommend that you look at FitnessSyncer Uploader or at our Cloud Drive support.

Using FitnessSyncer with Shortcuts on iOS

FitnessSyncer for iOS adds its actions to Apple’s Shortcuts app, so you can use them in your own shortcuts, in automations such as arriving home or finishing a workout, or on the Action Button. In Shortcuts, add an action and search for FitnessSyncer to see them:

  • Sync Health Data sends your Apple Health data to FitnessSyncer. It opens the app to do it, because Apple Health’s security features require you to be present while its data is read.
  • Sync All Sources and Sync All Destinations start a sync of every source or every destination in your account, and give back how many were started.
  • Sync Source or Destination starts a sync of the one you pick from a list of your sources and destinations.
  • Get Last Sync Status gives back how the most recent sync of each of your sources and destinations went.
  • Get Goal Progress gives back where you stand on each of your goals.
  • Get Latest Activity gives back the newest item in your FitnessSyncer Stream.
  • Add File to Notebook uploads a FIT, TCX, GPX, PWX, KML, KMZ, XML, or ZIP file to your FitnessSyncer Notebook, and gives back how many items it added.
  • Open Report opens FitnessSyncer on the Dashboard you pick.

Every action except Sync Health Data and Open Report runs without opening the app. What an action gives back can be used by the next action in your shortcut, for example to show a notification or to read your goal progress aloud.

When a sync action finishes, the sync has been started, not completed, because the syncing itself happens on our servers. To find out how it went, run Get Last Sync Status later, for example in an automation each morning that notifies you if last night’s sync failed.

You need to be signed in to FitnessSyncer for iOS for these actions to work. If you are not, the action asks you to open FitnessSyncer and sign in first.

Shortcuts are available in FitnessSyncer for iOS version 2.2.9.6 and later.

Syncing from the Home Screen, Quick Settings, and Automation Apps on Android

FitnessSyncer for Android gives you three ways to start a sync without opening the app.

Home Screen Shortcuts

Touch and hold the FitnessSyncer icon to see “Sync everything” followed by your own sources and destinations, with Google Health Connect near the top. Tap one to sync it, or drag it onto your home screen to keep it a tap away. Your launcher decides how many it lists, usually four or five.

If you later delete a source or destination that you placed on your home screen, its shortcut is greyed out rather than removed, and you can remove it from your home screen as you would any other shortcut.

Quick Settings Tile

Edit your Quick Settings panel and drag the FitnessSyncer tile into it. Tapping the tile syncs all of your sources and destinations.

The message the tile shows means that the sync has started, not that it has finished; you can see how it went in the app. If you are signed out, the tile opens FitnessSyncer so that you can sign in.

Automation Apps such as Tasker

Automation apps that can send an intent to an app, such as Tasker, can start a sync on a schedule, when you arrive somewhere, or when your workout app closes. Send the action to the package com.fitnesssyncer.fitnesssyncer_for_samsung_health and the class com.fitnesssyncer.fitnesssyncer_for_samsung_health.automation.AutomationActivity, as an activity. The actions are:

  • com.fitnesssyncer.action.SYNC_ALL syncs all of your sources and destinations
  • com.fitnesssyncer.action.SYNC_ALL_SOURCES syncs all of your sources
  • com.fitnesssyncer.action.SYNC_ALL_DESTINATIONS syncs all of your destinations
  • com.fitnesssyncer.action.SYNC_GOOGLE_HEALTH syncs Google Health Connect
  • com.fitnesssyncer.action.SYNC_SAMSUNG_HEALTH syncs Samsung Health
  • com.fitnesssyncer.action.GET_LAST_SYNC_STATUS checks how the most recent syncs went

Apps that can read an activity’s result receive outcome and count. The outcome is QUEUED when a sync has been started, or NOT_SIGNED_IN, NOTHING_TO_DO, ALREADY_IN_PROGRESS, SUCCEEDED, or FAILED. For GET_LAST_SYNC_STATUS, count is how many of your sources and destinations failed their most recent sync.

Getting your goal progress or your latest activity is not available on Android. Any app on your phone can send these actions, so they never give back your data.

To open a Dashboard from an automation, have it open that Dashboard’s link from FitnessSyncer.com, and FitnessSyncer for Android opens it. To add a file to your Notebook, share it to FitnessSyncer, as described in FitnessSyncer Notebook Uploads.

These are available in FitnessSyncer for Android version 3.0.10.4 and later.

FitnessSyncer Dashboard

The FitnessSyncer App also includes a Dashboard, which will show you the default dashboard with all of your data. The Dashboard’s data is based on your sources and the selected Options. The available options are similar to those available on our website.

If you are a FitnessSyncer Pro user and wish to have a custom dashboard for your mobile experience, you can edit the Dashboard from your browser on FitnessSyncer.com, and you can select it in the Options. By default, we will show you the dashboard saved as Mobile Dashboard.

In addition, there is a bunch of Dashboards you can load such as the Your Best, Leaderboards, and more. To do so, simply open the report from the Options menu.

FitnessSyncer Stream

The FitnessSyncer App also includes a Stream, which shows you a list of all of your recent health and fitness information. You can filter this information by tapping the Filter icon on the page.

From the FitnessSyncer Stream, you can get more information on any item by tapping it. The information displayed here depends on the item and includes the summary, map, splits, charts, and other information.

From an item, you can also tap the Compare icon to put it side by side with your other items of the same kind, such as two runs, two nights of sleep, two ECG recordings. Pick the items to compare it against, and FitnessSyncer Compare is drawn for you; for sleep, the alignment selector at the top decides how the nights are lined up against each other.

Settings

Most of the Profile settings are available to be changed on your phone under the Settings menu.

These screens keep what you change as you leave them, so there is no Save button to press: go back, or pick another setting, and your change is on its way. The source, destination, goal, and power zone editors still have a Save, because those can be rejected and we would rather ask than lose what you typed.

You can also configure properties specific for Apple Health and Samsung Health, such as whether Standard Synchronization is enabled, which will automatically regularly synchronize your Apple Health, Google Health Connect, and Samsung Health items, and whether the Standard Synchronization is only available over Wi-Fi.

Using FitnessSyncer on a Tablet

On an iPad or an Android tablet, Settings and the Dashboard’s Options open as a list down the side with the screen you picked beside it. Choosing another row replaces the pane rather than the whole screen, so the list stays where it is. Narrow the window and it goes back to one screen at a time, exactly as a phone does.

You can open FitnessSyncer in two windows side by side. Each keeps its own report, dates, and filters, so changing the report in one leaves the other alone.

With a keyboard attached, Command-S on iPad or Ctrl-S on Android saves an editor and Command-W or Ctrl-W closes it. On iPad, the menu bar also carries your tabs and the tools from the Sources and Destinations screen.

Forms are held to a comfortable width and centred rather than stretched across the whole screen. Your Dashboard, charts, and lists still use the full width.

FitnessSyncer Pro Subscriptions

You can also purchase your FitnessSyncer Pro subscription within the app.

To do so, go to the Settings tab and select FitnessSyncer Pro and you can get more information about FitnessSyncer Pro and subscribe.

For FitnessSyncer for iOS, you can change or cancel your subscription by going to the Settings on your phone. For more information, see Apple’s support site.

For FitnessSyncer for Android, you can change your subscription by going to the My Apps section of the Google Play Store.

Logging Out

You can log out of the application from the Settings tab, or you can remove the permissions granted to the application under the Permissions tab on your account.

On Android, signing out also removes your sources and destinations from the FitnessSyncer icon’s touch and hold menu, and any you placed on your home screen stop working until you sign back in.

I am unable to authenticate a service I added. How can I work around this?

The easiest way to work around this is by adding the service on our website at FitnessSyncer.com if you encounter any issues, but please let us know!

Having Issues?

If you have any issues with the FitnessSyncer App, please make sure that you are using the latest version of FitnessSyncer and any app being used, such as Samsung Health.

Should you have any feedback or issues regarding the app, please do not hesitate to contact us.

Why are my Notifications Not Working?

In the FitnessSyncer Settings, either go to Device Sync or to Apple Health and ensure that Standard Synchronization is enabled. You may wish to disable this, leave the screen so it is saved, and then turn it back on if it was already enabled.

Then, under your phone’s Setting App, go to Notifications and ensure that FitnessSyncer notifications are enabled.

To test your notifications, you can go to FitnessSyncer.com under your account, and tap Sync for a source or destination that uses Apple Health, Google Health Connect, or Samsung Health.

If notifications reach one of your devices but not another, reinstall FitnessSyncer on the device that did not receive it and sign in again.

If you are on Android and have issues with the syncing, please review your battery settings as this can interfere.

Should that not resolve the issue, please do not hesitate to contact us.

Can I use FitnessSyncer on more than one phone or tablet?

Yes as long as it is the same account. You can sign in on as many devices as you like, such as an iPhone and an iPad, and each one is notified separately. They all read and write the same FitnessSyncer account, so a sync started on any of them updates everything.

Signing out of one device or turning its notifications off, affects only that device.

I am receiving errors on my Samsung Phone when the device is off.

Samsung Galaxy phones optimize battery usage and turn off applications that run in the background. This can be an issue for applications like ours, which work in the background to synchronize while you are away. Fortunately, you can disable this by:

  • Go into the Android’s Settings
  • Select Device Maintenance
  • Select Battery
  • Select Battery Usage
  • Select Optimize Battery Usage
  • Select All Apps
  • Select FitnessSyncer
  • Ensure that Battery Optimization is not enabled.

Joining the Beta or TestFlight FitnessSyncer Builds

We regularly release beta versions of upcoming features or builds onto our beta channels. If you would like to help, please do the following.

For FitnessSyncer for iOS, you can enroll via TestFlight or contact us with your Apple App Store e-mail address, and we will add you to our TestFlight account.

For FitnessSyncer for Android, you can enroll in the FitnessSyncer for Android Test Build, or install the regular version of FitnessSyncer, and once that is installed, head back into the Google Play Store on your phone and on the FitnessSyncer page, you will have the option to opt-in to the FitnessSyncer Beta.

How do I leave TestFlight?

Open TestFlight on your phone, select FitnessSyncer, and at the bottom, tap the Stop Testing button to leave our TestFlight program.

Which languages do you support?

The FitnessSyncer apps support the following localizations:

  • Chinese (Simplified)
  • Chinese (Traditional)
  • Czech
  • Danish
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Norwegian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Support for these languages begins in FitnessSyncer for Android version 3.0.7.9 and FitnessSyncer for iOS version 2.2.5.9. Russian, Czech, Hungarian, Finnish and Traditional Chinese begin in Android version 3.0.10.7 and iOS version 2.2.9.9. The website is available in the same languages; pick yours from the globe at the top of any page. Our support articles are in English and support cases are answered in English, but our Chat Bot can answer in your language.

FitnessSyncer on Apple AppStore   FitnessSyncer on Google Play
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