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  Strava integration with FitnessSyncer FAQ

What kinds of data can I read or publish to Strava?

You can read the following data types from Strava:

  • Activity including Map, Heart Rate, and other Analytics
  • Body Composition

You can write the following data types to Strava:

  • Activity including Map, Heart Rate, and other Analytics
  • Body Composition

How do I get started with Strava and FitnessSyncer?

The easiest way to get started is to follow our Getting Started Guide, which will walk you through how to exchange data between Strava and many other services!

Are you looking to get more out of our Strava integration? Check out our How It Works, which will walk you through how to unlock the full power of FitnessSyncer.

My Strava only shows 90 days of data; can I get more?

You can do a Historic Sync with a Pro Account by editing your Strava source and selecting from the toolbar.

Nothing happens when I click Sync on my Strava Source; why?

We get notified whenever you add a new activity in Strava, and thus, the sync button usually does not find anything. If you are missing something and you are a Pro user, you can use our Historic Sync feature or contact us.

Publishing to Strava appears to take a long time; why?

Strava throttles third parties excessively, which means that requests to Strava will take some time. Just have a little patience, and the items will come in or be published. This is something we are working with Strava to improve.

Can I automatically make my activities private when pushing them to Strava?

Yes, by toggling the Prefer Private Activities on your Settings, we will automatically mark activities uploaded to Strava as Private.

I do not see my new activity from Strava; why?

One case is that it is private, and you may not have given us permission to read your private data. You can try reauthenticating by going to your Source and changing the authentication to Grant New Permission, or you mark the activity as public.

I deleted an item in Strava and reset my destination; why is my item not being uploaded?

Strava remembers that you deleted the item and will not allow us to upload it again. To work around this, select the item from the Stream, select the (Export) icon, download the TCX file, and manually upload it to Strava.

I have downloaded all of my GPX files from Strava; how do I upload them?

While you can import the GPX files using the FitnessSyncer Uploader, we do not recommend that you do as our native support for Strava-based data is far richer than the data that is contained within the GPX file format.

Strava does not have all of my data; why?

Because Strava is geared toward athletes, we do not upload step information or exercises less than 10 minutes to Strava.