FitnessSyncer

FitnessSyncer Leaderboards

FitnessSyncer Dashboard

FitnessSyncer Leaderboards is a simple way to have a health and fitness competition between your family, friends, and colleagues. And with FitnessSyncer, you can use whatever device and services you currently use, so it is super easy!

FitnessSyncer Leaderboards provide you with a simple table and chart which highlights a single data metric such as steps from all participants in the competition for the last 8 weeks, allowing you to see who is leading the pack in the past and right now. The data is based off of data that is gathered from wearables and supported health and fitness services that we support, allowing great competitions between Fitbit, Garmin Connect, Google Connect, Apple Health, and more. No matter your device, you can participate with ease!

Participation in FitnessSyncer Leaderboards is free, however, to create and organize a FitnessSyncer Leaderboard, a FitnessSyncer Pro membership is required.

Do I need to be a FitnessSyncer Pro subscriber?

The only person who needs to be a FitnessSyncer Pro subscriber is the organizer of the Leaderboard. All other participants in the Leaderboard do not need a subscription.

Can I opt out?

Yes, you can remove yourself from the Leaderboard at any time. Simply visit the Leaderboards page, select the Gear, and remove yourself.

What services do you support?

FitnessSyncer supports a wide variety of services depending on the type of data for the Leaderboard. To see our supported services, see the FitnessSyncer supported list of apps, trackers, and platforms.

I received an e-mail for a Leaderboard but when I signed up, it does not recognize the Leaderboard?

Please make sure that you have signed up with the same e-mail address that the e-mail was sent to. If you wish to make a change, please contact the organizer.

If that is the case, it may be that you no longer have access to the Leaderboard. Please contact the organizer of the Leaderboard or feel free to contact us for assistance.

Is my data safe and secure?

Your privacy is always strictly maintained and only the exact data requested for the Leaderboards that you accept are shared. Organizers cannot change the type of data without you re-approving your consent.

The organizer of the Leaderboard will see the same data that you see in the Leaderboard. The organizer is also not permitted to change the type of data without re-creating the Leaderboard and without you re-acceptable the new parameters.

In addition to the organizer, all members of the Leaderboard will see the same data which you see when you visit the Leaderboard.

Each user within the Leaderboard will be able to see your Display Name. By default, your Display Name is the first section of your e-mail address, but you can change it under your Profile.

You should only share your metrics with people and organizations you trust.

How is my data identified within a Leaderboard?

Your data is associated with your Display Name. By default, your Display Name is the first section of your e-mail address, but you can change it under your Profile.

How fresh is the data on a Leaderboard?

FitnessSyncer will ensure that your data on the Leaderboard is updated at least once a day. Some services may be more frequent than this and some services such as Apple Health may require you to use our app to refresh the data manually.

The data shown on the Leaderboard is up-to-date as to when it was loaded.

Are there any data types not recommended for Leaderboards?

We do not recommend that you create or join Leaderboards with personal information that include your weight and similar data. The list is as follows: Blood Pressure, Body Composition, Glucose, Oxygen, and Temperature.

While you may wish to create one with your closest family, we will warn you when you attempt to join such as Leaderboard.

I suspect a member of the Leaderboard is cheating.

We do not police the data within the Leaderboard.

How are duplicates handled?

If you have multiple records, FitnessSyncer will automatically remove duplicate these records and will select the sample with the richest dataset.

I used to have access to a Leaderboard but I do not anymore?

The usual cause of this is one of the following:

  • The organizer has deleted the Leaderboard
  • The organizer has revoked your access to the Leaderboard
  • The organizer is no longer a FitnessSyncer Pro subscriber
  • The organizer has deleted their account
  • You have removed yourself from the Leaderboard

The best way to resolve this is to contact the organizer.

How do I transfer a FitnessSyncer Leaderboard to another user?

Please contact us and we can make the change.

Is there a limit to the number of users for FitnessSycer Leaderboards?

FitnessSyncer Leaderboards are limited 20 users. If you need more users, please contact us

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