TrainerDay integration with FitnessSyncer FAQ

The easiest way to get started is to follow our Getting Started Guide, which will walk you through how to exchange data between TrainerDay and many other services!

Are you looking to get more out of our TrainerDay integration? Check out our How It Works, which will walk you through how to unlock the full power of FitnessSyncer.

TrainerDay only shares the activities that were recorded in TrainerDay itself. Anything TrainerDay pulled in from somewhere else, such as Garmin or Strava, is deliberately left out of what they give us, so those rides will not appear in your TrainerDay source. Most services TrainerDay imports from can also be connected to FitnessSyncer directly, so you can add those rides from their original source instead.

Since we do not have a full picture of what is in TrainerDay, TrainerDay is the one who ensures that we do not send any duplicates.

If you do see the same ride twice in TrainerDay after syncing, please contact us and let us know which ride and roughly when, so we can look into it with TrainerDay.

You can do a Historic Sync and get all of your data with a Pro Account by editing your TrainerDay source and selecting from the toolbar.

No. FitnessSyncer only ever works with sessions that actually happened.

Where TrainerDay has the original recording we take that file, so you keep the whole ride second by second such as power, heart rate, cadence, and the route if it was an outdoor ride.

A few activities never have a recording behind them, such as ones entered by hand. Those still come across, with their name, start time, duration, distance and average and maximum heart rate, but without a graph or a map, because that detail was never recorded in the first place.

We upload the original recording, so your ride arrives in TrainerDay with its full detail rather than as a summary if available or a summary if not available.